Documentation

You probably know a team like this. Servers get built by hand. Settings get clicked through one machine at a time. Changes on critical systems are done in an RDP session, and GPOs, templates and Ansible are nowhere to be seen. Every server is a little different, and only the person who built it knows why. It’s ClickOps, and it’s still everywhere, especially in teams that have “always done it this way.” To me it looks like a team running beside their bike, sweating and out of breath, when they could just get on it.